Improve your Products & Services

Transdisciplinary approaches to create and achieve potential future state for your business, products and services. Be ready to adapt to alternate futures by anticipating risks.

Why should you care?

Business executives and product managers have to continuously think about:

> Customer satisfaction through positive experiences and evolving needs

> Competition by anticipating market shifts and adapting to tech trends

> Optimising efficiency with streamlined processes and cost reduction

> Innovating and staying relevant to keep up with the pace of emerging technologies like generative AI

> Assessing and mitigating financial and operational challenges

Many businesses don’t realise that you can set up a practice that can help you navigate through all of the above and manage risks. Copying metrics from other products or just following sales numbers will not do the work.

THINK & DO through EVIDENCE

Many business leaders and product managers are overwhelmed with how fast things are moving and the coming changes.

-What does it mean for the existing organisational strategy or the product and service development work?

-Which things can keep going on, and which things will stop unexpectedly?

-What things do I need to create from scratch, what things can I re-imagine, and what do I have to let go of?

To effectively navigate the rapidly changing business landscape, we need agile and adaptive models. What does being agile mean? It doesn’t mean Agile software development but using multiple future scenarios so when you’re hit with the problem you are ready to adapt and have choices between success paths.

As a researcher and consultant focused on people, business and technologies Dr. Sakib Jalil delivers approaches that will give you actions and results using forward-thinking insights, methods and foresight to proactively plan for future states identifying future risks. Anticipatory thinking applied with implementation science, behaviour science, and technology trends.

Working with Sakib

During my first collaboration with Sakib on the MLA project, his proactive approach was evident as he quickly familiarized himself with the customer and the intricate nature of the project and its current state, given he joined halfway through. He invested time in researching the customer's background and the specific project requirements, showing initiative to bring himself up to speed.

Matt Szymczak – Principal Consultant of IoT and CTO of Local Government Telstra

Sakib is a shining star in all that he touches. He cares and checks in on his colleagues. He’s inclusive and invited me to many local team based events. He’s talented and helped me firm up inputs into a discovery piece of work. Sakib is a trusted advisor and guides his customers along the design journey to achieve the best outcome. It has been a pleasure to work with Sakib.

Kerri Peterson –Corporate Marketing & Communications. Digital Marketing, Employer Branding, Employee Experience & Engagement, Telstra

I've had the pleasure of utilising Sakib's talents a number of times.

Sakib helped us to explore the use of consulting services to help future clients through the media infrastructure, technology, products and services to solve business problems of the media industry. In a nutshell, he facilitated bridging two capabilities to work together and articulate a delivery pipeline.

He understood and explored our unique client world and existing products and services and helped bridge this with Telstra Purple professional services. He was able to articulate and facilitate the right conversations at the right time to ensure delivery ideas were aligned and related to the future value proposition of our offerings.

As a result of this initiative, we have successfully responded to several tenders for Media business.

Sakib’s skills allowed us to facilitate: -the strategic conversation required to pave the way to connect our products in a meaningful way rather than keeping them as a commodity to a specific industry -design-led professional services connected to the media and entertainment industry - articulate how two delivery worlds would join and execute delivery. I always enjoy working with Sakib, and looking forward to the chance to do so again.

Paul Slowey –Sales Director of Media and Entertainment, Telstra Broadcasting Services

Sakib was proactive in identifying areas where team members needed improvement and provided constructive feedback and support to help them develop their skills. He took the time to mentor and guide me in areas where I needed improvement, which greatly improved my performance on the project. His approachable and supportive attitude created a positive work environment where everyone felt empowered to learn and grow.

Armin Anvari–Senior Dev Consultant, Telstra Purple